Privacy Policy
1. Introduction
This Privacy Policy explains how Kizomba Semba Community CPH ("the Association", "we", "us") collects, processes and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Danish data protection law.
2. Data controller
Association: Kizomba Semba Community CPH
CVR no.: 46202732
Address: Oehlenschlægersgade 26, kl. th, 1663 København V
Email: info@kizombasembacommunity.dk
If you have any questions regarding our processing of personal data, please contact us using the details above.
3. Personal data we process
We typically process the following categories of personal data:
- Name
- Email address
- Phone number
- Payment information (processed via our payment service providers)
- Purchase information (tickets, courses, memberships)
- Communication with us (emails and other correspondence)
4. Purpose and legal basis
We process your personal data for the following purposes:
- To complete purchases and deliver tickets, courses and memberships
- To administer events and memberships
- To communicate with you regarding your purchases and participation
- To comply with legal obligations (e.g. bookkeeping requirements)
The legal basis for processing is primarily performance of a contract (GDPR Article 6(1)(b)) and compliance with legal obligations (Article 6(1)(c)).
5. Recipients and data processors
We only share your personal data with trusted third parties where necessary, such as:
- Payment service providers (e.g. MobilePay, Stripe, Nets)
- IT and system providers (e.g. ticketing systems, email platforms)
These parties process personal data solely on our instructions and under data processing agreements.
6. Storage and retention
We store your personal data only for as long as necessary to fulfil the purposes for which it was collected and in accordance with applicable law.
Accounting documentation is generally retained for 5 years.
7. Your rights
Under the GDPR, you have the following rights:
- The right of access to your personal data
- The right to rectification of inaccurate data
- The right to erasure (in certain circumstances)
- The right to restriction of processing
- The right to data portability
- The right to object to processing
Where processing is based on consent, you may withdraw your consent at any time.
8. Security
We have implemented appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss or misuse.
9. Cookies
If we cancel an event or course, we will generally offer a refund or rebooking.
In case of significant changes (e.g. new date), we will inform you as soon as possible about your options.
Force majeure: We are not liable for circumstances beyond our control (e.g. authority restrictions, strikes, natural disasters).
10. Complaints
If you are dissatisfied with how we process your personal data, please contact us first.
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) via www.datatilsynet.dk.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. The current version will always be available on our website.